Jun 24 2019
Due to an update-mistake today at 10:00 CEST the game had to go offline for 2 minutes to correct the faulty update. All accounts have been compensated with 1 day of golden account.
Jun 17 2019
The past 12 hours 3 accounts was deleted by reason macro, the deletions was revoked and accounts restored due to a faulty system within the detection.
Jun 04 2019
Creating characters on the new world Hirana will be possible 1 hour before the world launches.
May 03 2019
Tomorrow, May 4, MasterCores will receive this years summer update. exact time is unknown but it will happen as early as possible during the day.
Apr 26 2019
The planned summer update will happen somewhere in May.
Changelog: Latest entry was made 4 days ago. Cheaters: Latest cheater deleted 5 hours ago.
You have client issues?
On this page you can find tips and tricks how to solve your problems whatever they are!
But please note, these tips and tricks are for Windows 7 or newer!
If you're running windows older than 7, such as Vista, XP m.m.. There aren't much support due to the fact that it's recommended to have windows 7 or newer for MasterCores client.

Content

General Tips and Explanation of the client
The application you download from the website and run to open the client is called a Loader.
This is the application that start the client and make sure it's okay and up to date.
The small box "MasterCores Launcher" is the client loader, it will be the first one to show itself before the actual game opens.
Shortly after the game is opened, the loader will close itself automatically.
And the big box "MasterCores" is of course the client, the final game window.

When running the client, mind where you run it from!
As with many other games, you should always avoid starting them from the C:/ disk (the disk which your operation system is stored).
It's recommended that you store the game on another disk, like D:/, E:/ or whatever disks you might have.
If you don't have additional harddrives for your computer, you can store the client on your desktop, but make sure to run the game as "administrator" to avoid access issues.

Having the client on desktop or on C:/ drive might prevent the client from having enough access to read/write to its own files.
And that may cause the game to appear glitchy, and even make the game unable to save hotkeys, minimap and other settings.
Therefor, avoid C:/ drive for games, and if not possible, always run as admin (right click > run as admin).

If you aren't too experienced in computers and the text above seems to be in an alien language, please find someone who can help you out and explain it to you or help you set it up.

Latency Fix is something everyone should have installed.
It's an application that make your computer favor gaming packets more than other packets.
Which means that your system will favor online games more than your internet browser.
You wont notice any difference on browsers or other applications, but you may notice a huge difference in online games there the latency is very important.
How to install:
  1. Download Latency Fix.
  2. Unpack the .zip file on your desktop or anywhere you wish.
  3. Enter the folder and right-click on Leatrix_Latency_Fix_3.03.exe and chose run as admin.
  4. Click on the button Install.
  5. Restart your computer.
  6. You will now be better off in any online games!

Client loader wont start
ProblemSolution
Gives error or crashes The loader can run on most systems that's newer than windows 7, even if they're not updated, if you can't start the loader it means you don't have right drivers installed on your system.
Go to your control panel and check if windows has any updates for you!
The important ones is .NET updates.
Nothing happens If absolutely nothing happens, it means most likely that an antivirus is blocking it from starting.
You can test if the antivirus is affecting the loader by shutting it off and try to run the loader with the antivirus off.
If the loader starts working then, you just need to whitelist the loader in the antivirus.
Notice: Sometimes antiviruses "Ban" folders, so even with the antivirus off, the folder might still be banished and you can't use anything in it.
Solve that by downloading a new client, to a new folder with different name.
If the new folder works, but old doesn't, then you know the antivirus banned that folder and you might as well delete the old folder.
Loader disappears If the launcher disappears it's caused by your antivirus that thinks the loader is a virus.
To avoid this, either whitelist the entire game folder or the loader in your antivirus.
You can confirm it's the antivirus deleting the client by completely disabling it for a moment while you try to run the loader.
Antivirus blocked the client but even as off, client wont start Antiviruses often makes a "folder banishment" that makes anything within the client folder not being usable in any way.
To go around this, you need to download a fresh client and place it in a new folder with a different name.
Try starting the new client to confirm it works, after that, try experiment with the antivirus, try to whitelist the entire client folder.
We want the antivirus to be able to run while we play MasterCores.

Missing Drivers
ErrorSolution
0x1001

Missing visual C++ 2015 drivers
Download Visual C++ 2015 x86 and install it on your computer
0x1002

Missing visual C++ 2010 drivers
Download Visual C++ 2010 x86 and install it on your computer
0x1003

Missing directX drivers
Download MicroSoft DirectX, create a new folder (on your desktop or wherever you'd like to), run the file and change the extraction path to the new folder.
This is because when it extract, it will extract multiple files without a folder.
Once it's unpacked, you enter the new folder you created and find DXSETUP.exe and run the application, follow the steps and install it.
Beware After installing drivers, you may need to restart your computer for it to work properly.
Often it works without a restart, but if you recently installed something and it doesn't work, restart your computer.

Launcher Issues
ErrorSolution
0x2001

Failed to check updates
This error occurs when the launcher can't reach MasterCores to confirm updates.
That could be caused by a firewall blocking the launcher from contacting MasterCores. Make sure that your antivirus/firewall isn't blocking the launcher to reach the internet.
0x2002

Failed to update the client
Most common issue:
You might be missing some core drivers for your windows system,
go to control panel > security and updates > check for updates.
Install all updates your windows find.

Rare issue:
This error occurs when it was working on updates but was stopped by either lost internet connection or a antivirus/firewall blocking the update from continue.
Make sure that your antivirus/firewall isn't blocking the launcher.
0x2003

Failed to check existing files
This error occurs when the client is checking it own files to see if an update is necessary and something blocked it from finishing.
Make sure that your antivirus/firewall isn't blocking the launcher.
0x2004

Failed to delete old file
This error occurs when the launcher recently was updated and it's blocked from deleting the old files.
Make sure that your antivirus/firewall isn't blocking the launcher.
0x2005

Failed to update the launcher
This error occurs when the launcher is trying to update itself but is blocked by antivirus/firewall.
Make sure that your antivirus/firewall isn't blocking the launcher.
0x2006

Failed to start MasterCores client
This error occurs when the launcher is trying to start the client but is blocked by antivirus/firewall.
Make sure that your antivirus/firewall isn't blocking the launcher.

Other issues
ProblemSolution
Hotkeys/Minimap doesn't save Please take a look at "When running the client, mind where you run it from!" in here:
When running the client, mind where you run it from!

Remote Access Support
If you are unable to get the client to work, you can request remote access support via support tickets.
To get remote access support it means you let a support member (admin most likely) help you to get the client to run by letting support connect to your computer using TeamViewer.

To receive Remote Access Support, you must:
  • Have discord to be able to live chat with the support member.
  • Have TeamViewer installed.
  • Have your computer language set to English (can be done in control panel)
WARNING! Never let anyone but trusted people connect to your computer!
If you ask support to connect to help, make sure it's via support tickets!
NEVER trust anyone ingame or over forums that says they're part of support!

Client Hotkeys
ActionDetail
CTRL + F

Fullscreen
Toggle client fullscreen mode
CTRL + E

Close Tab
Close the current tab you're in (chat windows)
CTRL + D

Default chat
Switch to default chat channel
CTRL + N

Toggle name/health
Toggle name and health on creatures
CTRL + H

Exp/H Window
Toggle Exp/H window
CTRL + S

Skill Window
Toggle skill window
CTRL + P

VIP Window
Toggle VIP window
CTRL + Q

Logout
Logout your character
CTRL + L

Logout
Logout your character
CTRL + B

Battle Window
Toggle battle window
CTRL + O

Channel Window
Open channels window
CTRL + I

Ignore Window
Open ignore window
CTRL + G

Character List
Open character list
CTRL + K

Hotkeys
Open hotkey window
CTRL + M

Minimap
Toggle minimap window
CTRL + SHIFT + M

Full Minimap
Toggle full minimap window
Esc

Close
Close current open window
-/-

Toggle WASD
By creating a new hotkey, and set text to WASD (capital letters) and click send automatically, you can toggle WASD-Walking for almost any hotkey you want.
-/-

Screenshot
By creating a new hotkey, and set text to SCREENSHOT (capital letters) and click send automatically, you can take screenshots with almost any hotkey you want.

Facebook
If you enjoy random news, images and sometimes clues.. Our facebook is the right place to be!
Discord
Chat with other MasterCorians!
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