I was banned for breaking the rule 3b (auto-loot), can a GM explain me what I did to get banned, some kind of proof? so you can fix the system, since it failed banning a legit player.
I'll provide some context:
Im from Chile, latin america, I decided with a group of friends to play in Benera because we have less ping there, we cant play in Brazil servers because we dont speak portuguese.
In Benera I play with 150-180 ms, but every 15 seconds or so my ping spikes to 1000+ms mainly because my wi-fi channel overlaps with the neighbors (I explain the ping issue because maybe its relevant in the ban)
When the ban happened I was killing the minotaurs in the minotaur tower at Darashia with some bp of great fireball, so it was pretty quick, one rune to clear one floor, after I killed all the minotaurs of a floor it was time to loot, opened the corpses pick up the gold and eat the meat and drop the plate shields on the ground, which I then placed in a bag to push it to the city and make more gold. I was doing this when i got banned for auto-loot, I had like 10 bags of plate shields in a backpack on the floor and was pushing more plate shield and a brass armor near it to store them.
Hope this provides more help towards fixing the system so I can play again without fearing this could happen again.
I sent a support ticket 24hrs ago and was left on read